Privacy Policy

Effective Date: 01-09-2024

Welcome to Wavecrest Tours! We are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy outlines how we collect, use, and protect your personal data when you interact with our website and services. By using our website, you agree to the practices described in this policy.

1. Information We Collect

We collect personal information from you when you interact with our website, book tours, or sign up for our services. The types of information we collect may include:

Personal Information: Your name, email address, phone number, postal address, and payment details.
Travel Preferences: Tour preferences, special requests, or dietary requirements.
Technical Information: IP address, browser type, device information, and website usage data.

2. How We Use Your Information

We use your personal information to provide and improve our services, including:

Processing tour bookings and managing your travel arrangements.
Sending you confirmations, receipts, and other important information related to your tour.
Responding to inquiries or customer service requests.
Sending marketing communications (with your consent) about our services, promotions, or special offers.
Analysing website usage to improve our site and user experience.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data with:

Third-Party Service Providers: Companies that assist us in providing services, such as payment processing, tour operators, and customer service.
Travel Partners: Hotels, transportation services, and other partners involved in organizing your tours to ensure smooth travel arrangements.
Legal Requirements: If required by law or to protect our rights, safety, or the security of our services, we may share your data with authorities.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies allow us to understand how you use our site, personalize content, and improve our services. You can control cookies through your browser settings, but disabling them may limit some functionality on our website.

5. Data Security

We take reasonable measures to protect your personal data from unauthorized access, loss, misuse, or alteration. Our security practices include encryption, firewalls, and secure data storage. However, no method of transmission over the internet is completely secure, and we cannot guarantee the absolute security of your data.

6. Your Rights

You have the right to:

Access the personal information we hold about you.
Correct any inaccuracies in your personal data.
Request the deletion of your data (subject to legal obligations).
Opt-out of marketing communications by following the unsubscribe link in our emails or contacting us directly.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. The updated policy will be posted on this page with the revised effective date.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Wavecrest Tours
Email: admin@wavecresttours.com
Phone: +61 405 019 196
Address: Level 1, 18 Kings Park Road, West Perth, WA 6005

By using our website and services, you consent to the terms of this Privacy Policy. We are committed to protecting your privacy and ensuring a safe and enjoyable experience when you explore the world with Wavecrest Tours.